UK's Food Service giant builds IoT Solution for Supply Chain management, achieves control over its food temperature in-transit

  • 30,000 Customers
  • 60,000 Orders/mo
  • 500+ Connected devices
  • 2.5 MN events/day
  • 1.5 MN Mobile-transactions/mo

Client's testimonial

I'm excited with the possibilities that we've been able to create to delight our customers by this transformational solution. Saviant has been a real Technology partner in helping us realize this vision."

Mushtaque Ahmed Mushtaque Ahmed
Chief Operating Officer,
Leading Foodservice specialist, UK.


With this IoT Solution for Supply chain management, our client managed to deliver high-quality food items using 500+ IoT connected mobile devices to serve 30,000 customers. The solution helped to deal with more than 60,000 orders/month, processing 2.5 million events/day and 1.5 million mobile transactions/month.

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The Challenges

Client is the UK's leading foodservice specialist that supplies food & non-food items to 30,000 plus customers of varied business like restaurants, cafes, etc., across the UK. Client has two sales channels - website and call center; through which customers order online and also request for delivery of items. During the food order delivery, if the temperature of perishable food is not optimal then there is a risk of customer returning the goods. The truck drivers need to monitor the temperature of the truck periodically and check if it is within the optimal range and doesn’t go beyond the standard temperature limits or thresholds. Also, if there are any mishaps during transit like incorrect loading and damaged goods; drivers need to manually make the adjustments and issue credits for the customers before collecting the cash.

To streamline this food delivery operations and make it more simple, efficient and intelligent, client wanted to automate the process by taking a step further; where drivers could deliver through IoT-connected mobile assets, such as Bluetooth printers and Bluetooth temperature sensors mounted in trucks. The client needed a mobile application for drivers that would eliminate their job of making manual adjustments in the invoice and collect the amount. By deploying this advanced technology, client wanted to monitor the temperature of goods in real-time to ensure that high-quality food items are delivered; thereby offering a differentiated service to achieve customer delight.

IoT Solution for Supply chain management

Saviant is one of those few Microsoft Azure Partners, who have pushed the envelop to adopt Azure’s cutting-edge cloud services to deliver a multi-tenant, cloud-based solution. The solution helped the client to up-scale service to 30,000+ customers, handling about 60,000 orders/month with 500+ connected devices to deliver high-quality food items.

Using Microsoft Azure platform and IoT expertise, our Azure IoT consultants have architected a robust & scalable supply chain management solution. It collects data from IoT enabled devices periodically, stores and monitors the temperature using Windows Phone (WP) application. The IoT enabled devices used in the solution are Bluetooth ZenMeasure sensors installed in the delivery truck compartment, which capture freezer and chiller temperature. For real-time temperature monitoring, we triggered Windows Phone background tasks that send real-time data of temperature to Azure Event Hub and stores the same in Azure SQL DB locally.

Azure Event Hub was leveraged to collect data from multiple sensors installed on trucks. This data was later pulled using Azure Stream Analytics, to generate real-time/on-the-fly analytics in graphical form using Microsoft Power BI. Azure SQL DB was used as a repository to store static data sourced from Stream Analytics for any further analysis.

Azure IoT supply chain operations architecture

A Glimpse of the Windows Phone Application

Enterpise mobile windows application
Enterpise mobile windows application
Enterpise mobile windows application
Enterpise mobile windows application

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