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The Core Challenges

Food service providers have large warehouses to store & manage huge number of food items. It becomes increasingly difficult for them to efficiently handle the warehouse operations. Likewise, with 16 warehouses & 4,500 products in place to manage, it is not an easy feat for our client to handle operations and serve its 30,000+ customers. Once any customer places an order, field force pick the food items from the warehouse. They dispatch them for delivery in the trucks. To carry out such pick-up and dispatch operations, Workforce uses a manual check list, which led to human errors and did not help to ensure accuracy in filling the customer orders.

Making sure that the right items are picked & right items are dispatched for delivery with zero errors was a major challenge for the client. Visibility of operations and synchronization of inventory & customer data with the ERP system in real-time was another major miss. Carrying-out cash calculations manually every day was also a challenging task for the dispatcher team. Automating this ever-challenging process of pick-up & dispatch operations was the only possible solution. However, to overcome all these impediments and establish an error-free automated process, the client needed a field-mobility solution and teamed up with a Premier Xamarin Consulting partner, Saviant.

Mushtaque Ahmed

Mushtaque Ahmed
COO | Food Service, UK

clutch Review

"They have a very hands-on approach towards problem-solving. Saviant is run by a very young, dynamic group of entrepreneurs. Our biggest appreciation was how focused they are towards delivering the customer’s needs."

Xamarin based Field Mobility Solution

Field Mobility Solution - Intelligent Xamarin Warehouse Apps

Xamarin with MVVM framework, Azure as MBaaS, SQLite Services & Microsoft Dynamics AX

Using our Supply chain operations know-how, our Xamarin development team architected the Field mobility solution using Xamarin & Azure as MBaaS.

  • Picker & Dispatcher Mobile apps: Using Xamarin.Android with MVVM Light framework and best engineering principles, our team has devised the solution architecture. This helped optimize the CPU & RAM usage to enable continuous & effective run of mobile apps for more than 8 hrs/day. The app fetches data from SQLite database in real-time and displays the list of items that are to be picked & dispatched. These apps allow the warehouse workers to fulfill all customers orders quickly & intelligently. Thus, eliminates the manual checklist and initiating an automated operational process to ensure 100% accuracy while fulfilling orders.
  • Background Processes/mBaaS services: To enable real-time synchronization of data with the client’s ERP system- Microsoft Dynamics AX, our team integrated the Xamarin apps with SignalR Hub. This ensured that the available items are displayed, ordered items are rightly picked & dispatched. In addition, the billing summary gets updated in the ERP in real-time, allowing the customers & workforce to check the latest availability of items in real-time.
Xamarin based Field Mobility Solution architecture diagram
Xamarin based Field Mobility Solution architecture diagram
100%

accuracy in customer order fulfillment is now made easy for the Warehouse workers, while executing pick-up & dispatch operations.

Result

Xamarin based Field Mobility solution

to establish an error free, automated process for warehouse pick-up & dispatch operations.

Intelligent mobile apps

will enable the workers to achieve 100% accuracy in the customer order fulfillment.

Enabling better customer service

with right delivery of Food products to customers efficiently as per their orders.

Need to automate field operations for increased efficiency?
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