Our client developed a connected product that connects Enterprise Gateway (EG), a tool to process surveillance with 24/7 Data Logging and Monitoring. The EG acts as a gateway to manage the end devices that are installed across the manufacturing facilities. Until now, the client deployed the product on the end-customer’s location, thereby managing enormous volume of EG data on-premises. But, the existing system lacked scalability capabilities to handle more number of such devices and increased amount of data as well.
With the existing system, the client & the end-customer were unable to view the data in real-time, in order to track & monitor measurement & control data including Temperature, Humidity, Dew point or Pressure. There were no Remote Asset management capabilities to keep a watch on the end-devices at pre-scheduled intervals. Also, a notification engine was a miss in the system, one that could alert end-customers in case of abnormal conditions. The existing product lacked scalability to handle more than 1 enterprise gateway per customer.
To overcome all these challenges and offer better service to its customers, the client wanted a scalable cloud-based platform that connects its Enterprise Gateways securely and reliably to the Cloud.